We're here to help! Get in touch with our support team for any questions about events, platform features, or general inquiries.
Choose the best way to reach us based on your needs.
Chat with our support team in real-time during business hours.
Available 9 AM - 6 PM EST
Call us for immediate assistance with urgent matters.
1-800-ETERNITIII
(1-800-383-7648)
Have a question or need help? Fill out the form below and we'll get back to you as soon as possible.
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
Creating an event is easy! Sign up for an account, click "Create Event" in your dashboard, and follow our step-by-step wizard to set up your event details, pricing, and promotion.
Our fees are transparent and competitive. We charge a small platform fee per ticket sold, plus payment processing fees. Check our pricing page for detailed information.
Becoming a promoter is simple! Sign up for our affiliate program, get approved, and start earning commissions by promoting events with your unique referral links.
Yes! We use industry-standard encryption and work with trusted payment processors like Stripe to ensure your payment information is always secure.
Refund policies vary by event organizer. Generally, refunds are available if an event is cancelled or significantly changed. Check the specific event's refund policy before purchasing.